Computing and Information Services is now offering technical support for users who have the Windows Vista operating system pre-installed on their computers. Starting in January 2008, support will also be available for computers that have upgraded to the latest version of the Microsoft operating system, which was released in January.
Timothy Thorp, manager of training, communication and education for CIS, said that anyone on campus can operate Windows Vista on their computer, but CIS cannot offer support for those with upgraded systems until the "kinks" of Vista are worked out. A similar explanation was given for why support for Vista was not offered immediately after the operating system was released.
Steven McKay, manager of software distribution, said one of the kinks involves printing capabilities using the PAW Prints system. Training has been offered to CIS personnel who work in the Help Desk and the software distribution department, as well as to computer experts within different academic departments, he said.
CIS also wants to install Vista in computing clusters and plans to do so in the fall of 2008 after the initial problems with certain programs are resolved.
