Skip to Content, Navigation, or Footer.

For students returning to Providence: Campus resources

Availability of Health Services, food and dining services, libraries, other University services this fall

Updated 1:55 P.M., August 24, 2020 

The Herald has compiled a list of on-campus services and resources for students returning to Providence as well as information detailing the policies and guidelines Brown has put in place for students living on and off-campus, which can be found here.

We will be updating this list as more information becomes available.

[lwptoc depth="6" numeration="none" width="50%" float="center" titleFontSize="125%" itemsFontSize="100%" backgroundColor="#fffef2" borderColor="#4b120f" titleColor="#4b120f" linkColor="#4b120f" hoverLinkColor="#000000" visitedLinkColor="#3a1e1a" skipHeadingLevel="h1,h2,h3,h5,h6"]

Health Services

Health Services is providing treatment for non-COVID illness and injuries by appointment only, both for in-person visits at Andrews House and for telehealth visits, according to the Health Services webpage. “Infection prevention measures” are being employed for in-person visits, per the website.

Appointments cannot be made online during the pandemic, according to a message on the patient portal — all appointments should be made by phone call to Health Services, at 401-863-3953.


Brown Emergency Medical Services remain available for those in the Providence area 24/7 at 401-863-4111. 

In addition to its normal emergency services, Brown EMS is in the process of developing “ancillary services to support the campus response to the COVID-19 pandemic,” wrote Elaine Kim ’22, a member of the Brown EMS officer board, in an email to The Herald. 

“While planning is still underway, BEMS is coordinating isolation housing services, including pharmacy and meal delivery to students in isolation housing,” Kim wrote.


Counseling and Psychological Services will be available for the remainder of the summer and in the fall online through telehealth visits. “We are fully committed to our community and will be here for you, regardless of what is happening with the coronavirus,” read a message on the CAPS website

Currently, CAPS hours are the same as University business hours (weekdays 8:30 a.m. to 5:00 p.m.), and the CAPS website says that there will be “some extended hours this fall for students with time zone or scheduling challenges.” 

Scheduling questions and other inquiries can be sent to


Students on meal plans will be limited to grab-and-go meals from dining halls in the fall, with individual students assigned to “specific locations and times to manage lines and reduce density among diners,” according to the Healthy Brown website

When asked about the specifics of scheduling pick-ups, George Barboza, director of dining programs, wrote in an email to The Herald that an updated plan would be posted to the Healthy Brown website once final decisions are made.

The Sharpe Refectory, Josiah’s, Andrews Commons and Verney-Woolley will be open for pick-up meals.

There will also be vending options — including sandwiches, salads, beverages and snacks — in “nearly every residence hall and office building on campus” in the fall, per the Brown Dining Services website.


Mail Services will be completely closed from Aug. 22 to Sept. 15 in observance of the quiet period, according to an Aug. 11 email from the College. Mail services will resume after the quiet period.

University Shuttle 

The University Shuttle will continue to operate in the fall at “reduced passenger capacity in line with state requirements,” according to the Transportation and Parking Services website. The page does not specify what the reduced capacity will be. 

All passengers will be required to wear masks. Shuttle riders are encouraged to “select a seat that encourages social distancing from other passengers, as well as the driver,” according to the website.

Administrator On-Call

Student Support Services and the Administrator On-Call will remain available as resources for students through the rest of the summer and fall. According to the Healthy Brown website, students with urgent needs during the quiet period should reach out to either of the above services.

Student Support Services (401-863-3145) are available during business hours, while the Administrator On-Call (401-863-3322) is available outside of business hours.


The Department of Public Safety will continue operating as normal, including services for students like unlocking doors and granting students swipe access to residence halls.

“Everything is pretty much day-to-day operations,” John Heston, a sergeant with DPS, told The Herald.

DPS can be reached at 401-863-3322 for non-emergencies. For emergencies, call 401-863-4111.


University libraries will remain physically closed for the near future. The libraries will continue to offer research resources online, including digital collections and virtual consultations with a librarian, according to the library news blog. Questions and digital requests should be sent to, or if related to special collections.

University libraries will also continue to offer limited contactless pickup of physical library materials, per a different blog post. Physical materials can be requested directly through Josiah, the online catalog, and instructions for pickup will be emailed directly to students by a librarian.

Global Brown Center for International Students

Although the Global Brown Center lounge and office are closed, staff will continue to provide support for international students remotely. GBC is still providing “advising, direction to resources and a space to feel heard,” according to an announcement on the GBC website.

GBC is currently developing “digital engagement projects to connect our community,” according to the announcement. GBC staff is available during University business hours (8:30 a.m. to 5:00 p.m. E.S.T., Monday through Friday) and can be reached by email, Zoom or phone at 401-863-6397.

This page will be updated as more information becomes available. If you have a question about a campus service you'd like to see answered, email us at:

Ben Glickman

Ben Glickman is the 132nd editor-in-chief and president of The Brown Daily Herald. He previously served as a metro editor and oversaw the College Hill and Fox Point beat, in addition to writing and editing about city politics, COVID-19 and the 2020 election. He is the co-creator of the Bruno Brief, The Herald's first news podcast. In his free time, he is passionate about birds (also tweeting) and eating way too spicy food. 

Powered by SNworks Solutions by The State News
All Content © 2023 The Brown Daily Herald, Inc.